Q: Do you have certificates about the power adaptor?

A: we have got CE,RoHS,FCC,EMC,LVD certificates

Q: What’s the leading time? (How long do you need to prepare my goods?)

A: 2-3days for sample orders. 7-9days for mass production orders (based on different quantities).

Q: How will you deliver my goods to me?

A: We always ship by international express, air and sea.

5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.

Q: How much does it cost to ship to my country?

A: The freight will be given by the freight company based on your Gross Weight and CBM.

Q: What is your product quality?

A: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. The quality control system: IQC→PQC→FQC→OQC. Every process will be checked strictly. 50000Hours working span.Each finished product will go through at least 24 hours aging test before shipping

Q: Warranty?

A: We offer 24 Month warranty for our products, Quality is very important for long term business, that's what we do, we can do better.

Q: How can I Secure my payment?

A: For Sample, Paypal is no problem; For mass production, T/T/Western Union is available, which depends on different product.

Q: Where Can I get detailed specification Regarding this product? Catalogue and price list?

A: Pls contact me for details, thanks!

Q: Sample policy?

A: Sample is available, normally it takes 2~3 work days to prepare, and shipping samples to your country takes 5~7days by DHL; Sample fee will be refunded in your real order;

Q: How to work with us?

A: We are very sincere to do business with you, normally, after order confirmed and deposit paid, mass production will be arranged; we'll keep you posted about status of production. When it's finished, we will arrange shipment door to door to your global office;

Q: How to deal with when the goods have problem within 2 years ?

A: Customer no need shipping RMA back, replacements will be provided in new order directly!

Giant PC Technology

Specializes in R&D, production and sales of intelligent power adapters